Introduction

At Symtri ("we," "us," "our," or "Company"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, services, and interactions with you.

Information We Collect

Contact Form Information

When you submit the contact form on symtri.ai, we collect:

  • Your name
  • Your email address
  • Your message

Purpose: To respond to your inquiry and discuss potential services.

Retention: We keep this information for up to 12 months for business records and follow-up purposes.

Website Analytics

We use Plausible Analytics, a privacy-first analytics service, to understand how visitors use our website. Plausible does not use cookies and does not collect personal information. It only tracks:

  • Page views and scroll depth
  • Referral sources (where visitors came from)
  • Device type and browser (aggregated, no fingerprinting)
  • Country and city (approximate, based on IP geolocation)

Why: To improve our website's user experience and measure marketing effectiveness.

Your Rights: Plausible respects "Do Not Track" headers. You can opt out by enabling DNT in your browser settings.

How We Use Your Information

  • Respond to inquiries: To answer questions and discuss services
  • Improve our website: To analyze usage patterns and fix issues
  • Marketing: To evaluate the effectiveness of our outreach efforts
  • Legal compliance: To comply with applicable laws and regulations

Data Sharing

We do not sell or rent your personal information to third parties. We may share information with:

  • Service providers: Formspree (for email forwarding) — see their privacy policy
  • Plausible Analytics: For website analytics — see their privacy policy
  • Legal authorities: When required by law or to protect rights

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request corrections if information is inaccurate
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Opt-out: Withdraw consent for marketing communications

To exercise any of these rights, contact us at hello@symtri.ai with your request and identity verification.

Cookies & Tracking Technologies

Symtri does not use cookies for tracking purposes. We may use session cookies for technical functionality (e.g., form state) only.

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

  • Email: hello@symtri.ai
  • Website: symtri.ai