Last updated: February 20, 2026
At Symtri AI ("we," "us," "our," or "Company"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website (symtri.ai), services, and interactions with you.
This policy applies to visitors from all regions, including the European Union (GDPR) and California (CCPA/CPRA).
When you submit a contact form on our website, we collect:
Purpose: To respond to your inquiry and discuss potential services.
Retention: We keep this information for up to 24 months for business records and follow-up purposes.
Symtri AI may send you text messages in the following circumstances:
Consent: By voluntarily calling our business phone number displayed on our website, you consent to receive a single follow-up text message if your call is not completed. You may also initiate text communication by sending a message to our business number.
Frequency: You will receive at most one (1) automated text message per missed call. Conversational replies are sent only in response to messages you initiate.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation message and no further texts will be sent.
Help: Reply HELP to any message for assistance, or contact us at hello@symtri.ai.
Costs: Message and data rates may apply. Symtri AI does not charge for text messages, but your carrier's standard messaging rates apply.
Carriers: Carriers are not liable for delayed or undelivered messages.
Data Use: Phone numbers collected through SMS interactions are used solely to respond to your inquiry and provide customer service. We do not sell, share, or use phone numbers for marketing purposes beyond the scope described above. See the "Data Sharing" section below for our full data sharing practices.
SMS Terms Summary: By calling (956) 692-1385, you consent to receive one follow-up text if your call is not completed. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help. Full SMS Terms | Privacy Policy
We use Google Analytics to understand how visitors use our website. Google Analytics collects:
Purpose: To improve our website's user experience and measure marketing effectiveness.
Google Analytics uses cookies. See the "Cookies" section below for more information.
We use Apollo.io's website visitor tracking to identify businesses (not individuals) visiting our website. This service:
Purpose: As a B2B company, we use this information to understand which businesses are interested in our services and to conduct relevant sales outreach to those organizations.
Legal Basis (GDPR): Legitimate interest in B2B marketing and sales.
Note: Apollo.io identifies companies, not individuals. If you visit from a business network, we may know your company visited our site, but not your personal identity.
Our website uses the following cookies and tracking technologies:
Required for basic website functionality (e.g., session management). These cannot be disabled.
Help us understand how visitors interact with our website. These cookies include:
_ga - Distinguishes users (expires: 2 years)_ga_* - Maintains session state (expires: 2 years)Apollo.io may use cookies or similar technologies to identify business visitors. This tracking is used solely for B2B lead identification purposes.
Opt-out: You can disable non-essential cookies in your browser settings. You can also use browser extensions like "uBlock Origin" or enable "Do Not Track" in your browser preferences.
We do not sell your personal information to third parties. We may share information with:
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, or disclosure. This includes:
However, no method of transmission over the internet is 100% secure.
If you are located in the European Economic Area (EEA), you have the following rights:
To exercise these rights, contact us at privacy@symtri.ai. We will respond within 30 days.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Do Not Sell or Share My Personal Information: Symtri AI does NOT sell personal information. Our use of analytics and B2B tracking tools is for our own business purposes and does not constitute a "sale" under CCPA.
To exercise your rights, contact us at privacy@symtri.ai or call (956) 692-1385. We will verify your identity and respond within 45 days.
Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data during international transfers.
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:
For EU residents, you also have the right to lodge a complaint with your local data protection authority.