Privacy Policy

Last updated: December 15, 2025

Introduction

At Symtri AI ("we," "us," "our," or "Company"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website (symtri.ai), services, and interactions with you.

This policy applies to visitors from all regions, including the European Union (GDPR) and California (CCPA/CPRA).

Information We Collect

Contact Form Information

When you submit a contact form on our website, we collect:

Purpose: To respond to your inquiry and discuss potential services.

Retention: We keep this information for up to 24 months for business records and follow-up purposes.

Website Analytics (Google Analytics)

We use Google Analytics to understand how visitors use our website. Google Analytics collects:

Purpose: To improve our website's user experience and measure marketing effectiveness.

Google Analytics uses cookies. See the "Cookies" section below for more information.

B2B Visitor Identification (Apollo.io)

We use Apollo.io's website visitor tracking to identify businesses (not individuals) visiting our website. This service:

Purpose: As a B2B company, we use this information to understand which businesses are interested in our services and to conduct relevant sales outreach to those organizations.

Legal Basis (GDPR): Legitimate interest in B2B marketing and sales.

Note: Apollo.io identifies companies, not individuals. If you visit from a business network, we may know your company visited our site, but not your personal identity.

How We Use Your Information

Cookies & Tracking Technologies

Our website uses the following cookies and tracking technologies:

Essential Cookies

Required for basic website functionality (e.g., session management). These cannot be disabled.

Analytics Cookies (Google Analytics)

Help us understand how visitors interact with our website. These cookies include:

B2B Tracking (Apollo.io)

Apollo.io may use cookies or similar technologies to identify business visitors. This tracking is used solely for B2B lead identification purposes.

Opt-out: You can disable non-essential cookies in your browser settings. You can also use browser extensions like "uBlock Origin" or enable "Do Not Track" in your browser preferences.

Data Sharing

We do not sell your personal information to third parties. We may share information with:

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, or disclosure. This includes:

However, no method of transmission over the internet is 100% secure.

Your Rights Under GDPR (EU Residents)

If you are located in the European Economic Area (EEA), you have the following rights:

To exercise these rights, contact us at privacy@symtri.ai. We will respond within 30 days.

Your Rights Under CCPA/CPRA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Do Not Sell or Share My Personal Information: Symtri AI does NOT sell personal information. Our use of analytics and B2B tracking tools is for our own business purposes and does not constitute a "sale" under CCPA.

To exercise your rights, contact us at privacy@symtri.ai or call (888) 123-4567. We will verify your identity and respond within 45 days.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data during international transfers.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

For EU residents, you also have the right to lodge a complaint with your local data protection authority.